When my parents, in their late eighties and early nineties, needed some additional support beyond what family could provide to remain living independently at home, I offered to help them navigate the aged care system.

So commenced interactions with assessment officers,...

There have been recent reports of scammers targeting older people receiving Home Care Packages.  The telephone scam involves offering a better Home Care Package, and then luring the client into paying money or purchasing home care vouchers.

Scams come in all shapes and...