Lessons Learnt on the Home Aged Care Journey

When my parents, in their late eighties and early nineties, needed some additional support beyond what family could provide to remain living independently at home, I offered to help them navigate the aged care system. So commenced interactions with assessment officers, care providers, allied health providers and government departments. Tasks which I thought would take a few minutes took many hours. Here are some of the lessons I learnt along the way. Taking the first step is the hardest. Our parent’s generation are often not accustomed to asking for or receiving help, and are reluctant to start the aged care journey feeling that this could lead to a loss of independence. Research shows howe

Staying ahead of scammers

There have been recent reports of scammers targeting older people receiving Home Care Packages. The telephone scam involves offering a better Home Care Package, and then luring the client into paying money or purchasing home care vouchers. Scams come in all shapes and forms. A 96 year-old friend contacted a plumber to fix a leaking pipe. The plumber suggested she replace her hot water system - particularly as it would be Christmas soon and she wouldn’t want to be without hot water would she? Concerned, she asked me what should she do? We arranged for our plumber to assess the situation. He advised the heater did not need to be replaced – and expressed his frustration at the practice of

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